Frequently Asked Questions

How do I get started?

Account creation first, then KYC which takes under 10 minutes, then a deposit, then your first trade.

What are the fees?

From $0, plus discounts as volume grows. The full breakdown sits on the fees page.

How is my money safe?

Foundations include 95%+ of funds in cold storage, Proof-of-Reserves every month, insurance coverage beyond $300M, and 2FA enforced account-wide.

How much time do withdrawals need?

Nearly all complete inside 15 minutes. A safety hold of 24 hours covers each first withdrawal.

Which countries are supported?

180+ countries. What you can trade is set by your local regulator.

Is there a demo account?

Yes. You can try a free demo loaded with virtual money while live market data flows in.

Do you offer API access?

Programmatic trading through REST, WebSocket and FIX arrives with Advanced or Institutional plans.

Can I trade on mobile?

Full-featured mobile apps on iOS and Android, with biometrics as standard.